Na Hoaloha Ekolu
  • Star Noodle
  • Lahaina, Maui, HI, USA
  • Hourly
  • Full Time

medical, dental, vision, drrug, 401(k), life insurance, long term disability, Aflac, flexible spending account, employee meal


The ideal candidate for this position:

  • Has experience working in customer service and/or the food service industry
  • Can work a flexible schedule including:
    • Evening Shifts from 4 pm until 10pm
    • Weekend Shifts
  • Has a reputation for giving great service to guests and coworkers
  • Is enthusiastic about sharing our exceptional service standards with our guests
  • Can maintain a pleasant smile and demeanor throughout the shift
  • Can handle multiple tasks at one time
  • Is self motivated, especially under pressure
  • Communicates Aloha in person and over the phone
  • Has good problem solving skills
  • Is able to pass and practice the TiPS training course

 

Performance Expectations:

  • Makes eye contact and greets guests with authentic enthusiasm
  • Treats customers and co-workers with courtesy and respect
  • Answers the phone with a smile and takes to-go orders
  • Maintains flow of seating to allow co-workers to effectively serve guests
  • Coordinates seating for Reservations and large parties
  • Communicates to supervisors when help is needed to maintain customer service
  • Is knowledgeable and able to answer guests questions
  • Maintains a waitlist and informs guests of their status in line
  • Helps servers bus tables as needed, when able
  • Informs guests of daily specials while in line or seating the guests
  • Positively responds to requests for assistance from co-workers and guests
  • Remains within viewing of the door throughout shift
  • Takes initiative to help in any area of the restaurant when slow
Na Hoaloha Ekolu
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