Na Hoaloha Ekolu
  • Aloha Mixed Plate
  • Lahaina, HI, USA
  • $10.00
  • Hourly
  • Full Time

medical, dental, vision, drug, 401(k), group life insurance, long term disability, Aflac, flexible spending, employee meals and more


Food Runner Job Profile

 

The ideal candidate for this position:

  • Has experience working in customer service and/or the food service industry
  • Can work a flexible schedule including:
    • Day Shifts
    • Evening Shifts
    • Holidays
    • Weekends
  • Has a reputation for giving great service to guests and coworkers
  • Is enthusiastic about sharing our Aloha Spirit with our guests
  • Can maintain a pleasant smile and demeanor throughout the shift
  • Can handle multiple tasks at one time
  • Is self motivated, especially under pressure
  • Communicates Aloha in person and over the phone
  • Has good problem solving skills

 

Performance Expectations:

  • Makes eye contact and greets guests with Aloha and enthusiasm
  • Treats customers and co-workers with courtesy and respect
  • Controls the window and holds the food standard
  • Can lift and carry up to 20 pounds
  • Can communicate effectively to both customers and co-workers during busy periods
  • Coordinates delivery of food to guests maintaining and communicating for accuracy of orders/sequence
  • Communicates to supervisors when help is needed to maintain customer service
  • Is knowledgeable of the menu and able to answer guests questions
  • Helps servers bus tables as needed, when able
  • Positively responds to requests for assistance from co-workers and guests
  • Remains within viewing of the food window throughout shift
  • Is able to prioritize hot food delivery over all else
  • Takes initiative to help in any area of the restaurant when slow
  • Completes side work in a timely manner
Na Hoaloha Ekolu
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